Get in touch

Whether you have questions about our services or want to schedule a consultation, we're here to help.

Our office

Our office

Address

Luminous Shine Limited
42 Chapel Street
Salford, Greater Manchester
M3 7EB
United Kingdom

Email

[email protected]

We aim to respond to all enquiries within one business day.

Office Hours

Monday – Friday: 9:00 AM – 5:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Bank holidays: Closed

What to expect

When you contact us, we'll typically schedule an initial consultation to discuss your situation. This conversation helps us understand your circumstances and recommend the most appropriate service.

Initial consultations can be conducted in person at our Salford office, by phone, or via secure video call. The format is entirely up to you based on what works best for your situation.

Consultation area

Before your consultation

To make the most of your initial meeting, it helps to gather any relevant documents you have available:

  • Recent benefit decision letters or current award notices
  • Medical evidence related to health conditions or disabilities
  • Recent payslips or proof of income if working
  • Rental agreements or mortgage statements
  • National Insurance number and proof of identity

Don't worry if you don't have all these documents. We can work with whatever information you have and help you obtain missing items as part of the process.

Accessibility

Our office is wheelchair accessible with ground-floor meeting rooms available. If you have specific accessibility requirements, please mention them when scheduling your appointment so we can ensure appropriate arrangements are in place.

We're also happy to conduct consultations entirely remotely if traveling to our office presents challenges.

Ready to move forward?

Send us a message and we'll be in touch shortly to schedule your consultation.