We've received your request

Thank you for reaching out to Luminous Shine. A member of our team will review your consultation request and contact you within one business day.

What happens next

We'll send you a confirmation email shortly with details about your selected service. This email will include information about what to expect during your consultation and any documents that would be helpful to have available.

Our team will then reach out to schedule a convenient time for your initial consultation. During this meeting, we'll discuss your specific circumstances and outline the exact steps needed to move forward.

Thank you

In the meantime

If you'd like to prepare for your consultation, consider gathering any relevant documentation you might have:

  • Current benefit award notices or decision letters
  • Medical reports or assessments related to your condition
  • Recent financial documents (payslips, bank statements)
  • Rental or housing cost information
  • National Insurance number and identification

Having these documents available will help us provide more accurate advice during your consultation, but don't worry if you don't have everything—we can work with what you have.

Questions before we speak?

If you need to reach us urgently or have additional questions before your scheduled consultation, feel free to email us at [email protected].

We look forward to helping you access the support you deserve.

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